Ford Escape 2009–2010 — technical service bulletin
Bulletin SB-21321 · NHTSA communication 10034530 · issued May 1, 2010
Technical service bulletin
communication type
Steering
component
2009–2010
model years
4
vehicle entries
Official summary
Ford/mercury: clunk noise at steering; stops during first lock to lock cycle. The noise typically occurs during tight parking lot maneuvers. The clunk noise heard on the first steering lock to lock cycle is a normal characteristic of the system. *pe
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.