Ford Transit Connect 2010–2012 — technical service bulletin
Bulletin TSB-12-6-15 · NHTSA communication 10045084 · issued Feb 7, 2014
Technical service bulletin
communication type
Power Train
component
2010–2012
model years
3
vehicle entries
Official summary
Ford: transmission in vehicle may have burnt fluid and failure of direct clutch along with no 3rd or 4th gear and a flare upshift of 2-3 or 2-4. *pe updated 3/10/14. *pe
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.