Mazda CX-9 2011–2013 — technical service bulletin
Bulletin 09-015/16 · NHTSA communication 10076683 · issued Feb 26, 2016
Technical service bulletin
communication type
Equipment
component
2011–2013
model years
5
vehicle entries
Official summary
Incoming call always display first name of phonebook/contact list. Some customers may complain that incoming calls always display first name of phonebook/contact list. This concern may be caused by bluetooth module software. Customers having this concern should hae their vehicle repaired using the following repair procedure.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.