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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Enclave 2009–2017technical service bulletin

Bulletin 16-NA-101 · NHTSA communication 10081837 · issued Jun 22, 2016

Technical service bulletin
communication type
Suspension
component
2009–2017
model years
27
vehicle entries

Official summary

This technical bulletin provides a procedure to replace the jounce bumpers to correct a customer concern that a clunk noise can be heard from the rear suspension on moderate to severe jounce in cold temperatures due to the rear suspension jounce bumpers becoming hard in cold temperatures, creating a feeling as though the suspension is bottoming out or a clunk noise may be heard.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.