Volvo S60 2016 — technical service bulletin
Bulletin SMB00-339 · NHTSA communication 10088346 · issued Oct 15, 2016
Technical service bulletin
communication type
Equipment
component
2016
model years
8
vehicle entries
Official summary
This is a service manager bulletin: this program will now provide volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience. In an effort to help support an enhanced customer ownership experience, volvo retailers will now have the ability to self-authorize goodwill claims (1 time only per vin) for the customers of the new my 2016 & my2017 xc90 t8 plug-in hybrid s and my2017 s90.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.