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RecallGazette

Vehicle problems, recalls & safety intelligence

Kia Soul 2015–2016technical service bulletin

Bulletin PS425 · NHTSA communication 10089046 · issued Oct 14, 2015

Technical service bulletin
communication type
Electrical System
component
2015–2016
model years
2
vehicle entries

Official summary

Avn displays "unable to start vehicle" warning message - on some 2015~16my soul ev (ps ev) vehicles, a customer may complain that a warning message ( unable to start vehicle ) is being displayed on the navigation head unit screen. This condition may be caused by loose pin(s) on connector m41-c (see diagram) on the back of the head unit. Follow the procedure outlined below to resolve the concern. Note: the vehicle will start and continue to operate normally while the warning message is displayed on the head unit.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.