Kia Sorento 2016 — technical service bulletin
Bulletin PS401 · NHTSA communication 10089986 · issued Apr 30, 2015
Technical service bulletin
communication type
Electrical System
component
2016
model years
1
vehicle entries
Official summary
Pitstop: intermittent no sound from head unit - on some 2016my sorento (uma) vehicles equipped with avn 4.0 navigation head units, customers may complain of the audio system having no sound, intermittently. This condition may be caused by loose pin(s) on connector m15-a (see diagram). Follow the procedure outlined below to resolve the concern.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.