Ford Escape 2013–2017 — technical service bulletin
Bulletin SSM 46157 · NHTSA communication 10091125 · issued Oct 27, 2016
Technical service bulletin
communication type
Visibility
component
2013–2017
model years
5
vehicle entries
Official summary
All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. This is a normal characteristic of the headliner and no repairs should be attempted.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.