Mazda CX-5 2014–2016 — technical service bulletin
Bulletin 09-044-16-3227 · NHTSA communication 10091813 · issued Jul 14, 2016
Technical service bulletin
communication type
Latches/locks/linkages
component
2014–2016
model years
6
vehicle entries
Official summary
Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a), hardening when the temperature drops below freezing. The stopper rubber has now been improved to eliminate this concern.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.