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RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru B9 Tribeca 2012–2014technical service bulletin

Bulletin WQH-44M · NHTSA communication 10092186 · issued Aug 21, 2013

Technical service bulletin
communication type
Equipment
component
2012–2014
model years
16
vehicle entries

Official summary

"we have received several calls from dealers who have customers eligible for the wqh44 subaru carpeted floor mat recall but do not have the original mats that were in the vehicle at the time of sale. In most cases, the customers have stated that they have discarded or destroyed the mats. In other instances, the customers indicated that their vehicle did not have the mats when they purchased the vehicle. If, or when, this situation arises, please fill out the attached form and have the customer sign it and retain the signed form with the repair order. If you have any questions, please contact t

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.