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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2014–2016technical service bulletin

Bulletin SSM 46355 · NHTSA communication 10095624 · issued Feb 2, 2017

Technical service bulletin
communication type
Power Train
component
2014–2016
model years
36
vehicle entries

Official summary

Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3rd and 5th gear shift events are present. Using ids, identify the band number of ssb for use when ordering parts. Remove the main control. Disassemble and thoroughly clean the valve body and solenoid body to remove any contaminants. Replace ssb, refer to workshop manual (wsm) section 307-01

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.