Mazda MAZDA3 2010–2012 — technical service bulletin
Bulletin 09-025-14-2925 · NHTSA communication 10098101 · issued May 29, 2014
Technical service bulletin
communication type
Equipment
component
2010–2012
model years
6
vehicle entries
Official summary
Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the windshield and/or rear window when driving on uneven road surface. This happens when the ambient temperature is approximately 14 °f (-10 °c) or lower and the vehicle cabin has not yet warmed up. The noise is caused by the windshield and/or rear window locating stopper contacting the panel.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.