Mazda MAZDA3 2010–2013 — technical service bulletin
Bulletin 09-013-15-3036 · NHTSA communication 10099806 · issued Apr 17, 2015
Technical service bulletin
communication type
Equipment
component
2010–2013
model years
4
vehicle entries
Official summary
Some vehicles may exhibit a rattling noise from inside the front door when the door vibrates while driving or when the audio system bass is turned up. This is caused by a worn pad (a) on the window regulator cable from repeated operation of the window glass (b) going up and down. The cable then directly contacts the window glass when receiving vibrations, causing a rattling noise.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.