Ford C-Max 2013–2017 — technical service bulletin
Bulletin SSM 46454 · NHTSA communication 10100024 · issued Mar 14, 2017
Technical service bulletin
communication type
Equipment
component
2013–2017
model years
11
vehicle entries
Official summary
Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent actuation of the fuel door release button by the customer when exiting the vehicle. If the fuel filler door is not fully closed after a refueling event, or the fuel filler door is open from erroneously pressing the fuel door release button, a message displays during the third drive cycle to indicate the fuel filler door is not closed and the dtc sets. Before performing workshop manual diagnostics, consult the custom
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.