Land Rover Range Rover Evoque 2012–2013 — technical service bulletin
Bulletin LTB00663NAS4 · NHTSA communication 10105820 · issued Oct 6, 2015
Technical service bulletin
communication type
Equipment
component
2012–2013
model years
2
vehicle entries
Official summary
"situation: the steering wheel volume/mode and/or voice activation control switch may not be functioning correctly. Cause: this may be caused by a poor ground."
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.