Ford C-Max 2013–2016 — technical service bulletin
Bulletin TSB 17-0039 · NHTSA communication 10108994 · issued Apr 13, 2017
Technical service bulletin
communication type
Power Train
component
2013–2016
model years
12
vehicle entries
Official summary
Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the condition.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.