Lexus RX350 2010–2015 — technical service bulletin
Bulletin L-SB-0167-09 Rev · NHTSA communication 10109439 · issued Oct 8, 2014
Technical service bulletin
communication type
Suspension
component
2010–2015
model years
6
vehicle entries
Official summary
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.