Buick Enclave 2006–2016 — technical service bulletin

Bulletin PIC5491F · NHTSA communication 10111811 · issued Apr 18, 2014

Technical service bulletin

communication type

Electrical System

component

2006–2016

model years

vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.