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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Century 2000–2016technical service bulletin

Bulletin PIT5264 · NHTSA communication 10111850 · issued Mar 5, 2014

Technical service bulletin
communication type
Equipment
component
2000–2016
model years
60
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.