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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Century 2000–2016technical service bulletin

Bulletin PIC3011H · NHTSA communication 10111964 · issued Feb 26, 2014

Technical service bulletin
communication type
Electrical System
component
2000–2016
model years
60
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.