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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade Ext 1998–2015technical service bulletin

Bulletin PIT3227J · NHTSA communication 10112034 · issued Jan 28, 2014

Technical service bulletin
communication type
Structure
component
1998–2015
model years
60
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.