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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Enclave 2011–2012technical service bulletin

Bulletin PIC5687D · NHTSA communication 10112082 · issued May 23, 2014

Technical service bulletin
communication type
Equipment
component
2011–2012
model years
60
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.