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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade Ext 1998–2017technical service bulletin

Bulletin PIT3227M · NHTSA communication 10113406 · issued Feb 8, 2017

Technical service bulletin
communication type
Structure
component
1998–2017
model years
60
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.