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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Century 2002–2016technical service bulletin

Bulletin PIC6101 · NHTSA communication 10115016 · issued Jun 8, 2015

Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2002–2016
model years
60
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the V

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.