Subaru Crosstrek 2012–2017 — technical service bulletin
Bulletin 12-224-17R · NHTSA communication 10117545 · issued Aug 2, 2017
Technical service bulletin
communication type
Structure
component
2012–2017
model years
11
vehicle entries
Official summary
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.