Infiniti JX35 2013–2016 — technical service bulletin
Bulletin ITB17-041 · NHTSA communication 10119216 · issued Jul 13, 2017
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2013–2016
model years
21
vehicle entries
Official summary
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Infiniti ConnectTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cyberse
Vehicles covered
- 2013 Infiniti JX35
- 2013 Infiniti M37
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50 Hybrid
- 2014 Infiniti Q70
- 2015 Infiniti Q70
- 2016 Infiniti Q70
- 2015 Infiniti Q70 Hybrid
- 2016 Infiniti Q70 Hybrid
- 2013 Infiniti QX56
- 2014 Infiniti QX60
- 2015 Infiniti QX60
- 2016 Infiniti QX60
- 2014 Infiniti QX60 Hybrid
- 2015 Infiniti QX60 Hybrid
- 2016 Infiniti QX60 Hybrid
- 2014 Infiniti QX80
- 2015 Infiniti QX80
- 2016 Infiniti QX80
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.