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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A4 2009–2015technical service bulletin

Bulletin A911594 2036576- · NHTSA communication 10120744 · issued Jun 19, 2015

Technical service bulletin
communication type
Equipment
component
2009–2015
model years
45
vehicle entries

Official summary

Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.