RAM 1500 2016–2017 — technical service bulletin
Bulletin 9003636 · NHTSA communication 10121830 · issued Nov 16, 2016
Technical service bulletin
communication type
Back Over Prevention
component
2016–2017
model years
4
vehicle entries
Official summary
Rear View Camera For trucks equipped with rear view camera part number 68274731A$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, DO NOT replace the rear camera or perform any repairs until attempting to contact Michael Talbert in Engineering Cell (248) 464- 2043, Monday - Friday between 8am - 7pm EST. If your call is not returned within 15 minutes, proceed with the normal diagnostic process
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.