RAM Promaster City 2015–2017 — technical service bulletin
Bulletin 9003641 · NHTSA communication 10121837 · issued Nov 30, 2016
Technical service bulletin
communication type
Power Train
component
2015–2017
model years
3
vehicle entries
Official summary
Shaft, Axle Half Clunking noise at low speed due to worn Half Shaft, CV Joint or Tripod Joint. Prior to any work or replacement of the part, please contact: Mike Perion @ cell: (248) 420-9016. If you don't receive a call back within 15 minutes, please proceed with normal repair.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.