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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler 200 2009–2017technical service bulletin

Bulletin 9003220 · NHTSA communication 10121846 · issued Nov 30, 2016

Technical service bulletin
communication type
Electrical System
component
2009–2017
model years
60
vehicle entries

Official summary

RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.