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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A4 Avant 2011–2012technical service bulletin

Bulletin A911310 2034923- · NHTSA communication 10121949 · issued Oct 16, 2013

Technical service bulletin
communication type
Equipment
component
2011–2012
model years
10
vehicle entries

Official summary

Supersedes Technical Service Bulletin Group 91 number 13-06 dated September 12, 2013. Customer reports sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not output in Stereo. This bulletin only applies to vehicles with Navigation Plus (

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.