Audi A3 2012–2016 — technical service bulletin
Bulletin A911517 2042013- · NHTSA communication 10123774 · issued Sep 29, 2015
Technical service bulletin
communication type
Electrical System
component
2012–2016
model years
60
vehicle entries
Official summary
While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.
Vehicles covered
- 2012 Audi A3
- 2013 Audi A3
- 2015 Audi A3 Cabriolet
- 2016 Audi A3 Cabriolet
- 2016 Audi A3 Sportback E-Tron
- 2013 Audi A4 Allroad
- 2014 Audi A4 Allroad
- 2015 Audi A4 Allroad
- 2016 Audi A4 Allroad
- 2012 Audi A4 Avant
- 2012 Audi A5
- 2013 Audi A5
- 2014 Audi A5
- 2015 Audi A5
- 2016 Audi A5
- 2012 Audi A5 Cabriolet
- 2013 Audi A5 Cabriolet
- 2014 Audi A5 Cabriolet
- 2015 Audi A5 Cabriolet
- 2016 Audi A5 Cabriolet
- 2012 Audi A6
- 2013 Audi A6
- 2014 Audi A6
- 2015 Audi A6
- 2016 Audi A6
- 2012 Audi A7
- 2013 Audi A7
- 2014 Audi A7
- 2015 Audi A7
- 2016 Audi A7
- 2012 Audi A8
- 2013 Audi A8
- 2014 Audi A8
- 2015 Audi A8
- 2016 Audi A8
- 2013 Audi Allroad
- 2014 Audi Allroad
- 2015 Audi Allroad
- 2016 Audi Allroad
- 2015 Audi Q3
- 2016 Audi Q3
- 2012 Audi Q5
- 2013 Audi Q5
- 2014 Audi Q5
- 2015 Audi Q5
- 2016 Audi Q5
- 2012 Audi Q7
- 2013 Audi Q7
- 2014 Audi Q7
- 2015 Audi Q7
- 2013 Audi R8
- 2012 Audi R8 GT Spyder
- 2014 Audi R8 Spyder
- 2015 Audi R8 Spyder
- 2013 Audi RS5
- 2014 Audi RS 7
- 2015 Audi RS 7
- 2016 Audi RS 7
- 2015 Audi S3
- 2016 Audi S3
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.