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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A4 2009–2015technical service bulletin

Bulletin A911396 2026390- · NHTSA communication 10124581 · issued Jul 30, 2013

Technical service bulletin
communication type
Equipment
component
2009–2015
model years
48
vehicle entries

Official summary

Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and t

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.