Audi Q5 2009–2014 — technical service bulletin
Bulletin A401438 2035358- · NHTSA communication 10125556 · issued Feb 6, 2014
Technical service bulletin
communication type
Steering
component
2009–2014
model years
6
vehicle entries
Official summary
Supersedes Technical Service Bulletin Group 40 number 13-36 dated September 26, 2013. The customer complains that rattling or engine noise can be heard in the passenger compartment. The plastic sleeve of the intermediate steering shaft can slip towards the universal joint (mounting of the power steering rack), causing rattling or engine noise that can be heard in the passenger compartment.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.