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RecallGazette

Vehicle problems, recalls & safety intelligence

Chevrolet Captiva 2009–2015technical service bulletin

Bulletin GCUS-3-770 · NHTSA communication 10126340 · issued Nov 29, 2016

Technical service bulletin
communication type
Electrical System
component
2009–2015
model years
9
vehicle entries

Official summary

15806 Customer Satisfaction Program (Suspension lifted for 09-10 MY). Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impact of this potential error on the vehicle is minor-only three occurrences in the field have been reported to GM out of a population of several hundred thousand vehicles. Reprogram the IPC software.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.