Jaguar E-Pace 2010–2018 — technical service bulletin
Bulletin SSM73700 · NHTSA communication 10127608 · issued Dec 17, 2017
Technical service bulletin
communication type
Equipment
component
2010–2018
model years
22
vehicle entries
Official summary
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
Vehicles covered
- 2018 Jaguar E-Pace
- 2017 Jaguar F-Pace
- 2018 Jaguar F-Pace
- 2014 Jaguar F-Type
- 2015 Jaguar F-Type
- 2016 Jaguar F-Type
- 2017 Jaguar F-Type
- 2018 Jaguar F-Type
- 2017 Jaguar XE
- 2018 Jaguar XE
- 2016 Jaguar XF
- 2017 Jaguar XF
- 2018 Jaguar XF
- 2010 Jaguar XJ
- 2011 Jaguar XJ
- 2012 Jaguar XJ
- 2013 Jaguar XJ
- 2014 Jaguar XJ
- 2015 Jaguar XJ
- 2016 Jaguar XJ
- 2017 Jaguar XJ
- 2018 Jaguar XJ
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.