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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade Esv 2014–2017technical service bulletin

Bulletin PIT5277D · NHTSA communication 10129084 · issued Jan 19, 2018

Technical service bulletin
communication type
Equipment
component
2014–2017
model years
20
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show “No Audio” in Audio mode. Technician will need to inspect X275 and X225 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each sid

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.