Toyota Avalon 2009–2014 — technical service bulletin
Bulletin T-TT-0242-13 · NHTSA communication 10132264 · issued Jul 8, 2013
Technical service bulletin
communication type
Steering
component
2009–2014
model years
10
vehicle entries
Official summary
Some customers have experienced amber colored oil like substance found on floor mats. Further investigation reveals the electric power steering column showing signs of the oiling substance leaking.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.