Mazda CX-5 2017–2018 — technical service bulletin
Bulletin 09-016-18-3428 · NHTSA communication 10134705 · issued Mar 26, 2018
Technical service bulletin
communication type
Seats
component
2017–2018
model years
2
vehicle entries
Official summary
Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two times). NOTE: The symptom occurs when the instrument cluster is in sleep mode. Sleep mode occurs when ten (10) minutes or more have passed after the doors are locked with the remote transmitter or request switch.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.