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RecallGazette

Vehicle problems, recalls & safety intelligence

Buick Enclave 2008–2010technical service bulletin

Bulletin 14648 · NHTSA communication 10134772 · issued Feb 25, 2015

Technical service bulletin
communication type
Electrical System
component
2008–2010
model years
36
vehicle entries

Official summary

14648 - Customer Satisfaction Program. Certain 2008-2010 model year General Motors vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. If the vehicle?s OnStar module contains this condition, the OnStar green telltale light will be illuminated even when the vehicle is off. This condition can drain the vehicle?s battery if the vehicle is not started for approximately four days. The condition may also render the OnStar system inoperative, which would disable all OnStar services, including automatic crash response and emergency roadside service

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.