Ford Explorer 2016–2017 — technical service bulletin
Bulletin TSB18-2091 · NHTSA communication 10137072 · issued Mar 20, 2018
Technical service bulletin
communication type
Visibility
component
2016–2017
model years
2
vehicle entries
Official summary
Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Follow the Service Procedure steps to correct the condition.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.