Ford C-Max 2008–2018 — technical service bulletin
Bulletin SSM 47201 · NHTSA communication 10137113 · issued Mar 30, 2018
Technical service bulletin
communication type
Equipment
component
2008–2018
model years
60
vehicle entries
Official summary
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SY
Vehicles covered
- 2008 Ford C-Max
- 2009 Ford C-Max
- 2010 Ford C-Max
- 2011 Ford C-Max
- 2013 Ford C-Max
- 2014 Ford C-Max
- 2015 Ford C-Max
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2008 Ford Crown Victoria
- 2009 Ford Crown Victoria
- 2010 Ford Crown Victoria
- 2011 Ford Crown Victoria
- 2008 Ford E-150
- 2009 Ford E-150
- 2010 Ford E-150
- 2011 Ford E-150
- 2012 Ford E-150
- 2008 Ford E-250
- 2009 Ford E-250
- 2010 Ford E-250
- 2011 Ford E-250
- 2012 Ford E-250
- 2008 Ford E-350
- 2009 Ford E-350
- 2010 Ford E-350
- 2011 Ford E-350
- 2012 Ford E-350
- 2008 Ford E-450
- 2009 Ford E-450
- 2010 Ford E-450
- 2011 Ford E-450
- 2012 Ford E-450
- 2008 Ford E-550
- 2009 Ford E-550
- 2018 Ford Ecosport
- 2008 Ford Edge
- 2009 Ford Edge
- 2010 Ford Edge
- 2011 Ford Edge
- 2012 Ford Edge
- 2013 Ford Edge
- 2014 Ford Edge
- 2015 Ford Edge
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2008 Ford Escape
- 2009 Ford Escape
- 2010 Ford Escape
- 2011 Ford Escape
- 2012 Ford Escape
- 2013 Ford Escape
- 2014 Ford Escape
- 2015 Ford Escape
- 2016 Ford Escape
- 2017 Ford Escape
- 2018 Ford Escape
- 2008 Ford E-Series
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.