RAM Promaster 2014 — technical service bulletin
Bulletin 23-010-16 · NHTSA communication 10138961 · issued Mar 2, 2016
Technical service bulletin
communication type
Equipment
component
2014
model years
1
vehicle entries
Official summary
Rear Door Rattle Noise **This bulletin involves replacing the left rear door upper and lower latches and the rear door center striker.** The customer may describe a rear door rattle noise and/or a rear door lower latch not working properly. An example of a properly functioning latch (1) and malfunctioning latch (2) are shown in (Fig. 1).
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.