Chrysler Town and Country 2016–2017 — technical service bulletin
Bulletin 68030378A · NHTSA communication 10140200 · issued Aug 10, 2016
Technical service bulletin
communication type
Latches/locks/linkages
component
2016–2017
model years
4
vehicle entries
Official summary
Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation corrosion at connections prior to replacing any parts.~ If concerns are found with the Module, then replace the Sliding Door Actuator Module. Otherwise replace the Sliding Door Latch. Refer to STAR parts for specific Sliding Door Actuator Module or Sliding Door Latch part number.~
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.