Ford C-Max 2016–2018 — technical service bulletin
Bulletin SSM 47380 · NHTSA communication 10143103 · issued Jun 22, 2018
Technical service bulletin
communication type
Equipment
component
2016–2018
model years
55
vehicle entries
Official summary
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for
Vehicles covered
- 2016 Ford C-Max
- 2017 Ford C-Max
- 2018 Ford C-Max
- 2018 Ford Ecosport
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2016 Ford Escape
- 2017 Ford Escape
- 2018 Ford Escape
- 2016 Ford Expedition
- 2017 Ford Expedition
- 2017 Ford Explorer
- 2018 Ford Explorer
- 2016 Ford F-150
- 2017 Ford F-150
- 2018 Ford F-150
- 2016 Ford Fiesta
- 2017 Ford Fiesta
- 2018 Ford Fiesta
- 2017 Ford Flex
- 2018 Ford Flex
- 2016 Ford Focus
- 2017 Ford Focus
- 2018 Ford Focus
- 2017 Ford Fusion
- 2018 Ford Fusion
- 2016 Ford Mustang
- 2017 Ford Mustang
- 2018 Ford Mustang
- 2016 Ford Taurus
- 2017 Ford Taurus
- 2018 Ford Taurus
- 2016 Ford Transit
- 2017 Ford Transit
- 2018 Ford Transit
- 2016 Ford Transit Connect
- 2017 Ford Transit Connect
- 2017 Lincoln Continental
- 2018 Lincoln Continental
- 2016 Lincoln MKC
- 2017 Lincoln MKC
- 2018 Lincoln MKC
- 2016 Lincoln MKS
- 2016 Lincoln MKT
- 2017 Lincoln MKT
- 2018 Lincoln MKT
- 2016 Lincoln MKX
- 2017 Lincoln MKX
- 2018 Lincoln MKX
- 2016 Lincoln MKZ
- 2017 Lincoln MKZ
- 2018 Lincoln MKZ
- 2016 Lincoln Navigator
- 2017 Lincoln Navigator
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.