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RecallGazette

Vehicle problems, recalls & safety intelligence

Subaru Crosstrek 2012–2018technical service bulletin

Bulletin 04-21-18 · NHTSA communication 10143869 · issued Jul 24, 2018

Technical service bulletin
communication type
Steering
component
2012–2018
model years
16
vehicle entries

Official summary

This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.