Mazda CX-3 2014–2019 — technical service bulletin
Bulletin 02-014-18-3503 · NHTSA communication 10145245 · issued Sep 4, 2018
Technical service bulletin
communication type
Suspension
component
2014–2019
model years
9
vehicle entries
Official summary
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance or service opportunity without customer complaints. Mud and sand caught between the coil spring and the lower spring seat causes paint damage on the coil spring, resulting in rust holes and uneven force application. To correct this issue, the shape of the lower spring seat has been modified.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.