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RecallGazette

Vehicle problems, recalls & safety intelligence

BMW 128I 2004–2019 — technical service bulletin

Bulletin 840114 · NHTSA communication 10148010 · issued Mar 1, 2014

Technical service bulletin
communication type
Electrical System
component
2004–2019
model years
60
vehicle entries

Official summary

ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.