BMW 320I 2012–2014 — technical service bulletin
Bulletin 520213 · NHTSA communication 10149445 · issued Feb 1, 2013
Technical service bulletin
communication type
Seats
component
2012–2014
model years
11
vehicle entries
Official summary
Front Seat Headrest Height Changes. The left or right front seat headrest can no longer be lowered to its lowest position, and is at a different height than before.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.