Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

Ford C-Max 2016–2018technical service bulletin

Bulletin SSM 47538 · NHTSA communication 10149770 · issued Sep 21, 2018

Technical service bulletin
communication type
Electrical System
component
2016–2018
model years
60
vehicle entries

Official summary

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.